Amazing Tutor · 好補寶
Support
支援
Contact / 聯絡方法
Email: sunnyyylai@gmail.com
Please include your account email, device model, iOS version, and a short description of the issue. Do not send highly sensitive documents unless support specifically requests them.
請提供帳戶電郵、裝置型號、iOS 版本及問題簡述。除非支援人員明確要求，請勿傳送高度敏感文件。
Common Help Topics / 常見支援項目
- Login or Apple Sign In issues / 登入或 Apple 登入問題
- Dict-ie voice, OCR range scanning, photo grading, list, reminder, or attempt history issues / 好默寶語音、OCR 範圍掃描、相片評分、字詞表、提醒或練習紀錄問題
- AI paper cleanup failed or timed out / AI 清理試卷失敗或逾時
- PDF import, export, share, or print problems / PDF 匯入、匯出、分享或列印問題
- Subscription, Plus, Pro, or credit pack questions / 訂閱、Plus、Pro 或額度包問題
- Apple offer code redemption or verified quota questions / Apple 優惠碼兌換或已核實額度問題
- Data access, correction, or deletion requests / 資料查閱、更正或刪除要求
From Account Settings → Delete account, you can permanently delete your server account, documents and learning history stored for that account on the device, and images linked to those stored document records. Contact support if you cannot access your account.
你可於 App 的「帳戶設定」→「刪除帳戶」，永久刪除伺服器帳戶、該帳戶儲存於裝置內的文件及學習紀錄，以及仍連結至該等文件紀錄的圖片。如你未能登入帳戶，請聯絡支援。